Hotmark - Your Hospitality E-mail Assistant

Keep your e-mail communication all in one place, automate transactional e-mails
and marketing campaigns

video
process 3

SIMPLIFY E-MAIL COMMUNICATION

Share inboxes with multiple users
and link communication threads with your reservation

Take control over your e-mail inquiries. Each e-mail can be easily accessed directly from the Hotel Propery Management System reservation screen. Your webmail will record reservation the confirmation number and link all related e-mails as same the conversion thread.


Get template See elements
process 2


THE RIGHT E-MAIL AT THE RIGHT TIME

Send trigger based e-mails
based on your profile and reservation data

Delivering birthday, prestay, afterstay, confirmation, invoice and other transactional e-mails has never been easier. Hotmark will take care of automatisation and delivery so you can sit and enjoy reading delivery reports.

This time you will be notified in case a confirmation e-mail was not delivered due to a full inbox 

3 EASY STEPS

We invested effort so you can easily target
your audience and create similes personalization and schedule campaigns.
FILTER SUBSCRIBERS

Combine subscriber profile and reservation data with on-line behaviour and hotel occupancy rates. Make sure you can reach your target audience.

PERSONALIZE CONTENT

Target each subscriber individually and show only relevant content. You can now send campaigns where each e-mail is personalized and relevant to its receiver.

SCHEDULE YOUR CAMPAIGNS

Either recurring or one time campaigns, the delivery
time matters. Campaigns should support subscriber based delivery as well.



process 2


RESPONSIVE DESIGN

Are your e-mails properly rendered across many email clients and devices?
Do you practice responsive design and deliver mobile and desktop versions?

We take great effort in developing and testing responsive templates that show perfectly on all devices. If you need complicated reservation confirmations that outline daily details, show or hide content depending on reservation values while delivering responsive design you are at the right place.

process 3


DEEP DIVE URL's

How long does it take to create responsive personalized html confirmations including reservation details?

We developed a cool API that can open and personalize HTML email with a click of a button. It is quite easy to integrate as we require minimum development on your Property Management System side.

Our subscriber's screen is a central statistics place and it combines e-mail communication, transactional e-mails as well as sent campaigns. You are one click away from your PMS profile screen.

But our job doesn't end here! We track each sent e-mail, record clicked links, opened and bounced rates so you have complete insight in your mailing activities.

COMMUNICATION
SHARED INBOX
INBOX AGILITY
PERSONALIZATION
AUTOMATION
RESPONSIVE CONTENT
SEGMENTATION
TRACKING

PRODUCT PACKAGES

We support many pricing options
general overview can be found below.
Webmail
€200
per month
  • 10 email accounts
  • Unlimited Users
  • PMS Integration
  • Deep Dive url
Get started
Transactional e-mails
€300
per month
  • 50 000 Emails per year
  • API Integrations
  • Resend Capability
  • Delivery Statistics
Get started
Campaign Management
€500
per month
  • Transactional E-mails
  • PMS Integration
  • 200 000 E-mails per year
  • Campaign Reporting
Get started

OUR AWARDS

Our biggest awards are happy customers
we like to be behind the scene and give full support to customers.

WHAT CLIENTS SAY

  • Finally we have a solution that can automate subscriber list builing process directly on the front desk.
  • One click preview/send confirmation e-mail with all details saves time and delivers great content. Guests love it!
  • Finding reservations emails directly from reservation screen gives me more time to focus on guest.
client

DINO ORESKI
E-marketing manager at Vrtovi Sunca

client

PAULA
Reservation agent at Villa Dubrovnik